Client story
Integrated facilities management for a medical technology company
JLL achieved savings through operational excellence for cafeteria and hygiene services.
Size
197K sq. ft.聽
Key achievements of our journey with our client
Operational Excellence鈥�
- Critical equipment lifecycle assessment done at the facilities聽supported client team for relocation and office setup at Kolkata
Tech Enabled Delivery鈥�
- Introduced Integrated Facilities Management On Demand (IFM OD) for technical services and achieved 11%聽savings鈥�
- Implemented聽SmartSense聽for improved engineering processes.
- Helpdesk and asset management tool to be implemented鈥�
- Launch of Entrepreneurial Operating System (EOS) safety app鈥�
Business Assurance
- Conducted Chief Marketing Officer (CMO) compliance audit鈥�
- 94% critical compliance score in Q3 2020鈥�
- Performed risk audit across client facilities聽鈥�
- Hygiene and safety audit at corporate office鈥�
- Infrastructure audit done at warehouse聽鈥�
- Environment, Health and Safety (EHS) audit completed at warehouse鈥�
Employee Wellness
- Indoor Air Quality testing done at the facilities as an employee聽鈥媓ealth and safety initiative鈥�
- Introduced Eco Mist aerators as a water-saving initiative聽鈥媡owards sustainability鈥�
Results
- Manpower rationalisation collaborative savings on account of Covid-19 due to headcount reduction
- Self-delivery 鈥� 11% Savings through MES (IFMOD) and 12% on annual maintenance contract
- Operational excellence 鈥� savings achieved through operational excellence for cafeteria and hygiene services
- Supply chain 鈥� Through change of supplies partner and investment towards washroom dispensers
